Accessibility Statement for Flight Network

This accessibility statement applies to the Flight Network website, where you can search for and book travel-related services. The site is operated by Etraveli Group.

Flight Network is dedicated to making travel accessible to everyone. Our website is designed so that all users – including people with visual, hearing, motor, or cognitive disabilities – can navigate it easily. We aim to comply with the EU Accessibility Act and the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

What is digital accessibility?

Digital accessibility means that no one should be hindered from using a digital service because of a disability. For example, website content should be easy to read and understand. All users, including those who use assistive technology, should be able to easily access content and use services without barriers.

How you should be able to use this website

Our goal is to ensure our website and travel booking services are accessible, so you can:

  • Navigate most of the website using a keyboard
  • Use a screen reader
  • Experience accessible colors, contrast levels, and readable fonts
  • Zoom in up to 200% without losing content or functionality
  • Access all essential content in clear, simple language

How accessible this website is

We acknowledge that some parts of our website are not yet fully accessible. We are systematically working to resolve these accessibility gaps, which include: 

  • Some images lack descriptive alternative text 
  • Error handling may have inconsistencies 
  • Some icons do not have accessible alternative text 
  • Certain buttons or navigation elements lack descriptive labels 
  • Heading elements are not always used consistently 
  • Certain forms may not have accessible labels 
  • Some documents are not fully compatible with screen readers and may have poor color contrast
  • Certain tables do not have row or column headers and may not be navigable via keyboard 
  • Some links and buttons may lack alternative text

What we are continually improving

  • Ensuring consistent design of links and buttons
  • Adding support for Dark Mode
  • Reviewing icons and images to ensure they have appropriate alt-tags and descriptions
  • Use proper list markup for any text that should be read as a list
  • Ensuring that all functions are keyboard accessible on mobile devices
  • Improving consistency of error handling and overall user experience

Feedback and contact information

If you need further information, please contact us at accessibility@flightnetwork.support. When reaching out, please include the web page URL and the specific format or assistance you require.

Reporting accessibility problems

We are committed to ongoing accessibility improvements. If you encounter any accessibility issues not listed here, please contact us at accessibility@flightnetwork.support or +356 277 813 20.

What we’re doing to improve accessibility

We are implementing an ongoing accessibility improvement plan, which includes:

  • Conducting automatic and manual tests to identify potential accessibility issues
  • Conducting regular accessibility audits
  • Improving accessibility in a structured, scalable and sustainable manner through our Accessibility Community
  • Collaborating with partners to share best practice
  • Providing continuous accessibility training for our staff
  • Collaborating with external accessibility experts to test and enhance our website
  • Designing, developing and testing new features with accessibility as an acceptance criterion
  • Integrating accessibility practices into the on-boarding process for all new employees
  • Verifying that third party tools are accessible

Preparation of this accessibility statement

This statement was prepared on 2025-05-20 and last reviewed on 2025-06-12.

The website was last audited on 2025-05-20 by our partner, AxessLab.